i did submit a ticket, we all did. but the reply said that he was sure we were multi accountings because we have the same IP on a certain time of the day, maybe thats because we all log in in the same computer shop, we checked the rules and that is allowed, but just to make sure, we never attacked/duel when we are in the shop. but during mornings and night time, we all have different IP's, each and everyone of us. Most of us log in in our homes, but because he said he was "sure" i dont why they cant take our side of the story into consideration. sorry if i sound like a whiner but some of us have been playing since the start of w9, its so devastating and painful that after all those months we will be banned just like that without further notice and consideration.